Answered on: January 31, 2023

Client

If i book now to collect a rental car from Miri airport upon arrival of flight at 1.30PM. In case flight delay i collect at 3PM, is there any penalty charges?

Agent

If you are delayed more than an hour just call the local supplier, there is no extra charge.

Agent

It may be better to book for 1 hour after your scheduled arrival, as arriving earlier is no problem re. picking up the vehicle.

Client

Ok, if I collect 3PM and return at 3PM next day is considered as 1 day?

Agent

Yes.

Client

Ok, is the quoted price inclusive of insurance, any hidden cost which is not being mentioned on the website?

Agent

No hidden charges. Basic insurance is included, you may be offered EXTRA INSURANCE online during the booking process, or you can add if you wish more at the desk.

Agent

To see what will be offered at the desk , is shown here:-
At STEP2 of our 3 step online booking process, to the right of the car photo of your choice, is a link entitled "IMPORTANT INFORMATION". Click on this link and it will open an additional smaller window, where the terms and conditions appertaining to that particular car at your chosen location are displayed.